Privacy and Confidentiality Policy:
Welcome to 4C'S store, and thank you for your trust in us. We look forward to serving you always.
We would like to inform you that, out of our commitment and full awareness that users have rights, 4C'S strives to protect user information.
In accordance with the privacy and confidentiality policy mechanism in place at 4C'S.
Therefore, 4C'S informs you that the privacy and confidentiality policy under which your personal information will be handled is as follows:
First: The information that 4C'S obtains and stores in our databases:
- The user's personal information, such as name, age, email address, and national ID number or residence permit number.
- The user's personal login information, such as username, password, email address, and password recovery question and answer.
- The nature of the online platform may require some information related to cookies for electronic purposes that facilitate interaction between the store and the user.
- By adding your email address, you give us the right to send emails regarding your orders on the store and the store’s weekly and monthly newsletter.
Second: Does 4C'S share this information?
- Naturally, 4C'S seeks to retain this information in a way that preserves user privacy. 4C'S only retains this information with the aim of improving the quality of the online store and facilitating interaction between the 4C'S store and the user.
- As a general rule, all this information is only accessible to those in charge of 4C'S, and they will not publish or broadcast it to others.
- Since 4C'S seeks to maintain the safety of its users, in the event that we notice any irregular or illegal activity by a user, 4C'S may report this to the competent authorities after consulting with the 4C'S store's lawyer.
Third: How secure is the confidentiality of the store's information?
4C'S strives to maintain the confidentiality and privacy of its users and will not violate the provisions of these rules and policies. However, since 100% security cannot be guaranteed online, the 4C'S team notes the following:
- 4C'S strives to maintain the confidentiality of all user information and ensure that no one accesses it in violation of this policy in force at 4C'S.
- 4C'S store works to protect this information through servers protected by electronic security systems.
- However, since the internet cannot be guaranteed 100% against breaches or viruses that may occur on electronic protection systems and firewalls used in 4C'S, 4C'S advises users to keep their information completely confidential and not to disclose any information that the user considers very important to him, and this is in order to ensure that 4C'S guides and advises users.
Fourth: Is there a third party in the relationship between 4C'S store and the user?
- At 4C'S store, we deal with the Salla e-commerce platform, which provides hosting, technical support, and logistics services for the store through data sharing and secure storage, ensuring a user-friendly and highly efficient store.
- At 4C'S store, we deal with other services where some of this data is shared with some of these partners to provide delivery, pickup and delivery services that are done by electronic map services and technical support services that may need this data to provide high-quality services with limited data sharing limits and in complete confidentiality.
- There may be legal requirements that compel us to share some data with government agencies, and it will be provided to them as needed for this sharing.
- We may share data with future partners through a merger or other similar process. If this occurs, we will notify the user with a message on our homepage.
Fifth: Agree to receive notifications and offers via WhatsApp
- By using the 4C'S store, you agree to the store contacting you via WhatsApp using your registered phone number to send order notifications and updates, as well as store offers and discounts.
- You have the right to unsubscribe at any time by notifying the store, and the messages will be stopped without any obligation.
- 4C'S confirms that your phone number will not be shared with any third party for marketing purposes except in accordance with applicable regulations or for operational necessity.
